Every WhatsApp, Instagram and website conversation in one inbox. An AI agent that answers from your own knowledge, checks live orders and inventory, books visits and recovers carts, and stops to ask a human before anything touches money. Ready-made flows for ecommerce and real estate.
Official WhatsApp Business Platform · No card to start · INR pricing · Bring your own AI model
No developer needed to get going. Three steps take you from a WhatsApp number to an AI that answers, acts and knows when to ask.
Link your WhatsApp Business number, Instagram account and store. Add the web chat widget with one script tag.
Paste policies and price lists, upload a PDF brochure or add a page URL. Set the tone. Pick which actions it may take on its own.
Start in suggest mode, graduate to approve, then let safe replies go out on their own. Switch on COD confirmation, cart recovery or site-visit booking with one toggle.
Not a chatbot bolted onto an inbox. The conversation, the CRM, the actions and the numbers live in one place, organised around how a business actually sells.
WhatsApp, Instagram DMs and comments, and web chat land in a single shared inbox. Phone numbers, emails and social handles resolve to one contact, so the team sees the whole history and the AI never asks twice.
Assign conversations to people, hand off to the least-loaded agent, and see who owns what. Status, tags and notes live on the thread.
Every conversation gets an intent and a hot / warm / cold score from signals you define. Packs ship a rubric tuned to their industry.
The inbox shows how long the free-form window has left and switches to approved templates automatically when it closes.
Draft WhatsApp templates, submit them to Meta and track approval status without leaving the product.
Public comments get a drafted, brand-safe reply you approve from your phone. Sensitive topics are moved to DM.
One script tag adds live chat to your site with the same AI, knowledge and rules, and no session window.
Reach the right customers with approved templates, build audiences from order history and consent, and let workflows react to what happens next. The cost is shown before you send and the orders after.
Pick a template, build an audience by tag, order history or lead score, and see recipient count and Meta cost before you press send.
Trigger on a hot lead, a placed order or an abandoned cart. Wait, branch on conditions, send a template, assign, tag, or let the AI take a turn.
Orders placed after a campaign or a click-to-WhatsApp ad are attributed to it, so you know which spend brought revenue.
Services, working hours and buffers define the slots. The AI books, confirms and reminds; humans see the calendar.
Scheduled nudges, reminders and re-engagement run as durable background jobs with retries, so a deploy never drops a message.
Each workflow run shows its status, duration, every step taken and the trigger payload, so debugging takes minutes.
The AI does not guess where an order is. It reads your store, your courier and your payment gateway, then acts within the limits you set: returns inside the window and value cap go through, refunds wait for you.
Orders, customers, products and checkouts sync in near real time through webhooks. Order status questions are answered with tracking numbers.
Shipped, out for delivery and delivered notifications from Shiprocket and Shopify, sent as approved templates.
Razorpay payment links turn a cash-on-delivery order into prepaid with one tap. Payment status flows back into the conversation.
Returns inside your policy run automatically. Refunds and cancellations are proposed with the numbers and wait for a human.
Confirm / Cancel buttons before you ship, with automatic expiry and follow-up. Fewer returns to origin, less wasted courier spend.
Timed nudges after a dropped checkout, a coupon on the second message, and recovered revenue tracked per campaign.
Most WhatsApp bots answer from a script. This one reads your knowledge, calls tools against live data, and carries a policy: every tool has a tier, you can tighten any of them, and the ones that move money always wait for a person.
Run on the included model, or connect your own key for OpenAI, Anthropic, Google Gemini, Groq, OpenRouter, or any OpenAI-compatible endpoint including self-hosted Ollama. Pick a quality model for drafting and a fast one for classification. Keys are encrypted and never shown again.
search_knowledgeFinds the passages your policies and price lists answer withautoget_order_statusReads live order and shipment data from your storeautocheck_availabilityLooks up open slots from services and working hoursautobook_appointmentBooks a slot, confirms it, schedules the reminderautoinitiate_returnInside your window and value cap; otherwise asksauto, else approvesend_payment_linkCreates a Razorpay link to switch COD to prepaidapproveissue_refundNever without a humanapprovecancel_orderNever without a humanapproveAutomation only earns trust when it is easy to see, easy to stop and impossible to overstep. These controls are on for every workspace from day one.
Refunds, cancellations, discounts, payment links and booking tokens are proposed with the numbers and wait for a tap from you.
In approve mode every draft comes to you with Send, Edit and Skip, on Telegram or in the app. Edited text is what goes out.
Row-level security on every table. Channel secrets and your model keys are encrypted at rest and never returned to the browser.
Every agent run stores the tools it called, the passages it used and the model that answered. Every approval records who decided and when.
Stop requests are honoured automatically. Campaigns only reach contacts who opted in, and the window rules are enforced in the send pipeline.
Hourly AI budgets per workspace, plan allowances with a soft warning and a hard pause, and per-key limits on the public API.
A pack installs the objects, tools, templates, lead-scoring rubric and workflows for a business type on top of the same core. Turn one on and the AI already knows what an order or a site visit is.
For D2C brands doing 300 to 5,000 orders a month.
Connects in five minutes with Shopify OAuth. Products, customers and orders sync through webhooks.
For builders, channel partners, agencies and brokers.
Booking tokens and price negotiations always wait for your approval.
Clinics, salons, coaching and services run on the core bookings and knowledge features today. More packs are on the way.
The difference shows up the moment a customer asks something that needs real data or a real decision.
| Menu chatbot | AI chat plugin | ChatOps | |
|---|---|---|---|
| Answers | Scripted menus | Generic LLM replies | Grounded in your knowledge, cites what it used |
| Order questions | Not available | Guesses or deflects | Reads live Shopify, Shiprocket and Razorpay data |
| Takes action | Not available | Not available | Books, tags, starts returns, sends payment links |
| Money-shaped actions | Not available | Unrestricted or blocked | Tiered policy, approval required, audit trail |
| Human handoff | Fallback to menu | Manual takeover | Risk-based holds, Send / Edit / Skip on Telegram |
| Campaigns & attribution | Broadcast lists | Not available | Audiences from orders, cost up front, orders attributed |
| Workflows | Fixed flows | Not available | Event-triggered, waits, branches, AI steps, run history |
| Your model, your key | Not available | Vendor's model only | Built-in or bring your own provider |
Shopify, Shiprocket, Razorpay, Meta ads, your website and your own systems. Developers get a documented API and webhooks; agencies get client workspaces and branding.
Contacts, conversations, messages, orders, templates and lead intake. Read, write and intake scopes; 120 requests a minute per key.
Every domain event, from message.received to cod.confirmed, POSTed to your endpoint with an HMAC signature and automatic retries.
Per workspace: OpenAI, Anthropic, Gemini, Groq, OpenRouter or a self-hosted endpoint. Test the connection before you save.
Manage client workspaces from one login, with your own logo and colours on every page your clients see.
A widget for your site and an intake endpoint for forms, Facebook Lead Ads and property portals, all landing in the same inbox.
Response times, AI share of answers, COD confirmation rate, recovered carts and leads by source, with a weekly summary.
Every plan includes the inbox, contacts, knowledge base, approvals and both industry packs. Meta's per-message WhatsApp fees are passed through at cost and shown before every campaign.
14-day trial on every plan. Bring your own AI key on any plan. Enterprise with custom allowances, SLA and white label: talk to us.
Connect a number, teach the AI in an afternoon, and watch the first COD confirmation go out before you finish setup.